MYX Bike Pedals – Notice to Tighten Your Pedals
Myx Fitness is committed to ensuring our MYX I, MYX II, and MYX II Plus connected exercise bikes are safe for their intended use.
We’ve learned that if the pedals on your bike are not properly installed or are loose, they could detach from the crank, posing an injury hazard.
We put the safety of our customers first and, in cooperation with the U.S. Consumer Product Safety Commission and Health Canada, Myx Fitness has issued a "voluntary product recall" to notify you to tighten the pedals on your MYX bike before you begin your next ride and every six weeks thereafter.
If your pedals have not detached from the crank, you do not need to take any other action to continue safely using and enjoying your MYX bike.
Here is a video showing how easy it is to tighten your pedals in less than a few minutes:
If your pedals have previously detached from the crank and have not already been repaired by us, please contact Myx Fitness customer service by calling (855) 898-1275 between 6am-4pm Pacific Time Monday through Friday to schedule a free, in-home repair.