Return Policy

Returning Your Myx Fitness Bike

If you are not satisfied with your Myx Fitness bike or the equipment, you can return it within 30 days upon receipt. Myx Fitness’s guarantee doesn’t cover ordinary wear and tear or damage caused by improper use or accidents subject to the terms of our limited warranty.

Because of the size and weight of the Myx Fitness bike, we do not offer a refund for any shipping charges you may have paid to receive your bike. Returns will be charged an additional return shipping fee of $250 or more, depending on your location.

If your bike is returned in damaged condition or with missing parts, you may be charged an additional restocking fee.

To initiate a return, please contact us at help@myxfitness.com.

Returning Other Myx Fitness Equipment & Merchandise

Returns must be made within 30 days of purchase.

All returned products must be shipped with the original packaging.

Myx Fitness is not responsible for packages lost in transit without proof of tracking.

Refunds for purchases will be credited back to original credit card only.